These terms and conditions (together with our privacy and cookies policies) apply to your use of Premier Inn digital channels (such as our website, mobile site or app ('Digital Channel'), whether as a guest or a registered user. Please read these terms and conditions carefully before you start using our Digital Channels. By using any of our digital channels, you indicate that you accept and agree to be bound by these terms and conditions.
This site is operated by Premier Inn LLC. Premier Inn is a joint venture between Emirates and Whitbread.
The website is available to everyone, although access to certain features of the website is restricted to registered users.
If you choose to register to use our site you will be asked to provide a password. You must keep this password confidential. You will be responsible for all activities that take place under it.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.
We have the right to disable any password, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
You must ensure that any information you provide to us when using the website is true, current and accurate. Please see our privacy policy for details of how we use the information you provide to us.
You must not (and must not attempt to) gain or allow unauthorised access to, interfere with the normal operation of, circumvent any security, home page, or other feature of or insert any link to or breach the security measures on any part of the website, including any system or equipment on which the website operates, or any database connected to the website by 'hacking', password mining or otherwise. You must not misuse the website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is or may be malicious or technologically harmful. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. Your right to use our site will cease immediately if you do any of the foregoing or otherwise breach these terms and conditions.
We do not guarantee that our site will be secure or free from bugs or viruses.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website or on any website linked to it.
Where the website contains links to other sites and resources provided, these links are provided for your information only. Such links should not be interpreted as endorsement by us of those linked websites. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
You should check the terms of use applicable to any website that you link to from this website.
The Premier Inn word, device and logo are registered trademarks.
Premier Inn Limited is the owner or licensee of all intellectual property rights in the website. All text, information, graphics, interfaces, photographs, video and other material available on the website are protected by copyright, trademark and other proprietary and intellectual property laws. All such rights are reserved.
Nothing in these terms and conditions grants or is intended to grant any right, title or interest in the website or any intellectual property rights contained therein. You may not use any of our intellectual property rights without our express written consent however you are permitted to make one copy for the purposes of viewing the content on the website for your own personal use.
Your rights
If you are a non-business customer you have certain rights under consumer protection legislation. Nothing in these terms and conditions is intended to affect those rights.
Our liability
All content on the website is provided "as is" without any guarantees, conditions or warranties (express or implied) and to the extent permitted by law, we, the other members of the Whitbread group of companies and the third parties connected to us:
We accept liability for death and personal injury arising from our negligence or that of our employees and agents. We do not seek to exclude our liability for fraudulent misrepresentation by us or our employees or agents.
Applicable law
These terms and conditions, their subject matter and formation (and any non-contractual disputes or claims) are governed by and construed in accordance with local law.
If you are a business user, you and we agree that the courts of England and Wales will have exclusive jurisdiction over any claim arising from, or related to your reservation and/or stay at any Premier Inn hotel.
Severability
If any part of these terms and conditions is deemed invalid, illegal or for any reason unenforceable then that part will be deemed deleted and will not affect the validity and enforceability of the remaining parts. Any failure by us to enforce our rights or remedies under these terms and conditions or otherwise shall not be construed as a waiver by us of those or any other rights or remedies.
All rights not expressly granted in these terms and conditions are reserved.
If you require further information or have any questions regarding our website or these terms and conditions, then please click here to fill out our contact us form.